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This Payment Policy explains the checkout record for a Smxdk glassware order, including provider handling, USD presentation, authorization, review, and refund routing. Our default checkout payment provider is Shopify Payments.
A customer should confirm the selected vessel, quantity, price, delivery information, $0.00 USD shipping line, and $0.00 USD tax line before authorizing payment. A payment confirmation records the checkout outcome; it does not alter the relief pattern, color, capacity, or package count shown in the accepted order.
ACCEPTED PAYMENT METHODS
Shopify Payments-supported cards and digital wallets that are currently enabled are displayed at checkout.
Only payment methods currently shown at checkout are available for the order, and the storefront payment icons must match those active methods. Only methods actually displayed by Shopify Payments at the customer's checkout are available. A card brand, wallet, or local option is not promised merely because it may appear in policy examples elsewhere on the internet.
SSL ENCRYPTION & DATA PROTECTION
Transactions are submitted through Shopify Payments using encrypted checkout connections. Sensitive payment credentials remain within Shopify's protected payment environment.
Encrypted transmission protects checkout data while Shopify Payments and the customer's financial institution complete authorization. Smxdk receives the status and order details needed to prepare the selected glassware, but does not receive or retain the complete card number or security code.
PCI-DSS COMPLIANCE LEVEL 1
Shopify maintains Level 1 PCI-DSS compliance for its payment environment. Our store receives the transaction status and order information needed to process the purchase.
NO CREDIT CARD STORAGE
We do not collect, store, or have access to complete card numbers or card security codes. Payment credential verification is handled by Shopify Payments and the relevant financial institution.
TRANSACTION CURRENCY & TRANSPARENCY
All prices on our website are listed and charged in United States dollars, shown with the $ symbol and USD currency code. The total final price, including applicable shipping costs, will be clearly itemized and displayed at the checkout page before you authorize payment. At checkout, Standard Shipping: $0.00 USD and Tax: $0.00 USD. We never charge any hidden processing fees, handling fees, or unannounced taxes.
Payment Authorization and Capture
Shopify Payments and the customer's financial institution may authorize, decline, or hold a transaction for review. Smxdk begins order processing after a successful payment status is received; a pending or failed attempt is not treated as a completed glassware order.
Billing Information
Customers must provide accurate billing information. Orders may be delayed or canceled if billing details cannot be verified, payment is declined, or fraud review is required.
Failed or Pending Payments
If payment fails or remains pending, the order may not be processed. Customers may need to contact their bank, card issuer, or payment provider to resolve payment issues.
Fraud Review
Risk review may compare the billing result, checkout contact details, device or transaction signals, and unusual ordering patterns. If clarification is reasonably required, support may request non-sensitive order confirmation, but customers must never send a complete card number or security code by email or telephone.
Refunds
Approved refunds are issued to the original payment method through Shopify Payments. Bank, card issuer, or wallet processing times may vary after the refund is submitted.
TAXES AND DUTIES
No taxes, duties, or other government charges are added to the order at checkout. The Tax field displays $0.00 USD. Customers pay only the product total shown before payment because standard shipping is also $0.00 USD.
Payment Support
For payment questions, contact support@smxdk.shop or +1 (551) 346-1369. Support hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore).